![]() I really hope this is fixed sooner than later, I absolutely cannot afford to replace it. The TV also last received an update in December. The Shield Pro is on 9.1.1 which is the most recent update from months ago. It does not happen when using other HDMI devices for long periods of time. Nvidia Shield: Surround Sound Auto (also tried disabled and Always but no use) Plex : Passthrough Auto. I eventually was able to go up to 100 volume from my usual 12 and still hardly hear anything. I am using Plex and trying to play Dolby Atmos (TrueHD 7.1) videos, but its transcoding the Audio only, not sure why. It also continues to gradually lower if I try to ignore it and pump the audio up. This means I have to do this three or four times during movies. I must power off the TV and bring it back up to fix the audio. If I switch to another HDMI device or Roku app the issue continues. This happens over both my HDMI ARC soundbar and my 3.5mm headphones plugged directly in to the TV. ![]() The volume numbers do not change, the audio just suddenly drops very low. For the last two weeks the audio on my Roku TCL 65R615 has been suddenly dropping very low after about 40 minutes of using any app on my Nvidia Shield Pro (HBOMax, Plex, YouTube, SOundTV).
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